Scotland Policy Conferences

We are continuing to organise full-scale virtual conferences which retain all the features of physical seminars, including full programmes, presentations with slides, panel discussions and live delegate questions and comments sessions, person-to-person and group networking, and a permanent record provided to all delegates afterwards. New events are coming on to our conference programme all the time, so there are plenty of opportunities to join us if you haven’t already, from wherever you are.
For booking-related queries or information on speaking please email us at, or contact us: +44 (0)1344 864796.

If you’re already booked on, joining instructions can be accessed from five working days before your conference via the booking dashboard. Need help? You can contact our Delegate Relations team at or by calling the above number.

Next Steps for Adult Social Care in Scotland - quality, support, and developing effective models of care

October 2020

Price: £95 PLUS VAT

***Full-scale policy conference taking place online***

This conference will examine the next steps in the delivery of adult social care in Scotland, and proposals for social care support reform from The Scottish Government.

It follows the recent announcement in the latest Scottish Government Programme for Government of an independent review into adult social care which will consider the idea of a National Care Service and is due to report by January 2021.

The discussion at a glance:

  • delivery of high-quality social care - including priorities for improving and sustaining consistent standards in adult social care across Scotland
  • staffing and organisation - providing the support that is needed by carers and the social care workforce, and looking at possible changes in commissioning of and investment in services
  • innovation - developing new effective models for more flexible care and support
  • the COVID-19 pandemic:
    • impact - on the provision of adult social care in Scotland, and on those delivering and in receipt of services
    • what can be learned - taking forward the experience of how services and their users have adapted during the pandemic
    • the process of reform - how the pandemic may affect the development and implementation of changes to social care support
    • restoring services - issues more widely for the provision of effective social care in the wake of the crisis

Developments that are relevant to the discussion:

  • reform - the Scottish Government’s social care support change programme, and its work streams, which include:
    • fundamentals - the purpose and value of social care support
    • quality - consistency in service delivery and sharing best practice
    • innovation - designing a more effective flexible care model
    • the workforce - priorities for support
    • management and organisation - understanding costs, and developing an effective procurement and commissioning process
  • Health and social care: integrated workforce plan - aiming at a shift to care into community settings, delivering more care at home, and reducing rates of admission to acute hospital services
  • the Social Care Staff Support Fund - aiming to prevent staff from experiencing financial hardship due to self-isolating or taking sick leave
  • routine testing for care staff - its expansion, and the requirement for care home staff and visitors to wear face masks
  • recruitment - UK immigration policy after leaving the EU: impacts on Scotland's economy, population and society - the Expert Advisory Group on Migration and Population, warning of significant issues in sectors such as social care - with particular concerns for more remote and rural areas due to a lower number of jobs which meet the salary threshold

The discussion in detail:

  • COVID-19
    • care safety and quality - discussion implementation a new requirement that multi-disciplinary teams be set up in each local area, with the aim of improving clinical oversight of care homes
    • support - focussing on the emotional and physical health of residents, service users and staff, with discussion expected on:
      • resident vulnerabilities - latest understanding of the issues, ensuring infection control measures are suited to the care environment, and engagement with families and carers
      • PPE and testing - access, and how to address concerns regarding frontline worker safety in the care sector
      • staff wellbeing - including recent government guidance for employers on risk assessments and psychological support for BAME workers
      • new provision - potential impact of recent announcements on sick pay and death-in-service payments, and support such as the National Wellbeing Hub and new mental health helpline
  • the Social care support reform programme
    • the Social care support reform: partnership programme framework - issues for implementation
    • future delivery - priorities for the Health and Sport Committee Social Care Inquiry, looking at how the social care system can meet future needs, following funding issues and home closures
    • standards - priorities for improvement in adult social care delivery - including balancing consistency across Scotland with flexibility to meet the particular needs of local circumstances
  • the workforce
    • support priorities - looking at both paid and unpaid carers and the services they provide, following commitments in the Budget to further invest in social care and integration
    • joining up policy - implementation of The Scottish Government’s set of guidelines for those working with unpaid carers in their Carers strategic policy statement
  • user-centric models of care - looking at development and implementation:
    • self-directed support (SDS) - highlighted by the Care Inspectorate as an area which needs to be addressed in the Thematic review of self-directed support in Scotland: Transforming lives
    • the Self-directed support implementation plan - which aims to create a system of personalised social care controlled by those in care
  • innovation and future models of care:
    • digital resources - their role of in aiding the provision of social care in Scotland
    • integration - looking at next steps and innovation in practice that can support more effective care delivery, as well as key priorities for implementation
    • technology enabled care (TEC) - its use of going forward, and how best to develop and promote the use of technology
  • specific contributions expected from speakers on:
    • procurement and commissioning - improving the processes in social care, and the role of the third sector
    • the Partners for Integration team - work being done on testing and embedding new models and systems
    • a care user’s perspective - on the value of social care and the importance of co-production in care provision

The agenda:

  • Government priorities for social care reform
  • Delivering high quality social care services:
    • Care Inspectorate - regulator update and overview
    • Developing the social care workforce - implementing the workforce plan
    • Ensuring consistency, and implementation priorities for local authorities
  • Creating conditions for delivering high quality social care
  • Building support for care services - ensuring carers and workers are valued, implementing self-directed support, and raising the profile of social care
  • The role of technology in care
  • Developing effective models of care - integration, flexibility, and innovation

Policy officials attending:

Our forums are known for attracting strong interest from policymakers and stakeholders.

It is no different with this conference. Places have been reserved by pass-holders from the Scottish Parliament, and officials from The Scottish Government; Social Security Scotland and the Department of Health and Social Care.

This is a full-scale conference taking place online***

  • full, four-hour programme including comfort breaks - you’ll also get a full recording to refer back to
  • information-rich discussion involving key policymakers and stakeholders
  • conference materials provided in advance, including speaker biographies
  • speakers presenting via webcam, accompanied by slides if they wish, using the Cisco WebEx professional online conference platform (easy for delegates - we’ll provide full details)
  • opportunities for live delegate questions and comments with all speakers
  • a recording of the addresses, all slides cleared by speakers, and further materials, is made available to all delegates afterwards as a permanent record of the proceedings
  • delegates are able to add their own written comments and articles following the conference, to be distributed to all attendees and more widely
  • networking too - there will be opportunities for delegates to e-meet and interact - we’ll tell you how!

Full information and guidance on how to take part will be sent to delegates before the conference

This pack includes

  • Dropbox video recording of the conference
  • PDF transcript of the discussion, including all speaker remarks and Q&A
  • PDFs of speakers' slide material (subject to permission)
  • PDFs of the delegate pack, including speaker biographies and attendee list
  • PDFs of delegate articles